Nokia is using its experience as a telecoms vendor to help solve home WiFi problems with the announcement of a ‘carrier-grade’ system.
The system is available for carriers to provide to their customers and promises ‘unmatched gigabit coverage to every corner of the home, getting rid of dead zones and interference.’
Nokia plans on achieving this by implementing new ‘Air-IQ’ technology from Broadcom which can identify 17 unique interference sources over both 2.4GHz and 5GHz WiFi spectrums.
“Broadcom is excited to partner with Nokia to bring to market the unique advantages of Air-IQ technology,” comments Greg Fischer, senior vice president of Broadcom’s broadband carrier access division. “WiFi is becoming a managed service offering at many broadband operators around the world and, as a result, the unique insight provided by Air-IQ becomes essential to ensure best-in-class performance while minimizing total cost of ownership.”
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It’s becoming increasingly common knowledge that interference can be caused by other WiFi networks — such as those of neighbours — but it’s less understood that devices such as microwaves, wireless game controllers, LTE networks, cordless phones, and more can also cause issues.
Nokia claims its solution outperforms any current product on the market with its gateway identifying as many as 17 interference sources. For comparison, most existing products detect around four.
“Everyone knows how tedious malfunctioning WiFi networks can be. People demand instant connectivity and perfect coverage throughout their homes. Nokia in-home WiFi delivers just that,” says Federico Guillèn, president of Nokia Fixed Networks. “Nokia WiFi will be a great tool for service providers to increase customer loyalty and focus on new revenue streams. As they lease the central home gateway and have a trusted relationship with subscribers, they have a key role to play in delivering the Digital Home.”
The company reports around 30 percent of calls to a CSP’s helpdesk is with regards to poor network connectivity at home. Those customers with problems are at risk of canceling their service even if the CSP currently has little control over the in-house coverage.
Nokia believes its WiFi solution will help CSPs offer an improved and managed solution which can improve performance, reduce customer churn, lower support costs, and provide opportunities for new services.
“The home WiFi market is undergoing a revolution as consumers demand smarter, coordinated WiFi systems that can scale seamlessly as additional wireless devices are added,” comments Chris DePuy, founder and technology analyst at 650 Group. “In recent years, growth rates of WiFi Extenders and Mesh WiFi systems have outpaced other consumer wireless infrastructure devices.”
Nokia’s announcement of its new WiFi solution continues its bid to help CSPs extend their gigabit services beyond entering the home. The company sees the growing interest in the IoT and smart homes as one such opportunity.
Are you impressed with Nokia’s new WiFi system? Share your thoughts in the comments.